Rocket Families, we are happy to share a new partnership with Family Practice Clinic! This optional service is available to our families as an added resource for those who choose to use it. If your student sees the school nurse because he or she doesn’t feel well, the nurse will perform an assessment and determine if the child should remain at school or go home. If the student needs to go home, the school staff will call the parent/guardian, and you’ll be given the option to immediately bring the student to Family Practice Clinic for an appointment. If the student can remain at school, the nurse will administer care to the student and either send him or her back to class, or the student can do a telehealth visit with a Family Practice Clinic provider, if the parent/guardian so desires. A follow-up call will then be made with the student’s parent/guardian from Family Practice Clinic. Consent forms were sent home at the beginning of the year. If you’re not sure if you returned one for your student, you may phone the school or Family Practice Clinic to check. If needed, we can send a new consent form to you.
The following Q&As may provide you with additional information. Remember, this service is OPTIONAL and provided simply as a resource to extend a convenient and efficient way to access medical care for their students.
Q: What are School-Based Health Services?
A: Quick, easy medical care at school. Crittenden Community Hospital Family Practice Clinic providers, in conjunction with school nursing staff provide private and confidential medical care for your student.
Q: What are the benefits of School-Based Health Services?
A: Convenient – you do not have to leave work or home for your child to receive medical care.
Fast – prescriptions, if needed, are called into your preferred pharmacy.
Affordable – we care for any child in need. If you have private insurance or Medicaid, we bill for our services.
Q: How do I sign my child up for School-Based Health Services?
A: Complete the consent form and return it to your child’s school. If you need another, call the school’s main number: CCES-270.965.2243; CCMS-270.96505221; CCHS-270.965.2248. You may also contact Family Practice Clinic at 270.965.5238.
Q: What is a virtual/telehealth visit?
A: During a virtual visit, your child is in the school nursing staff’s office and visits a Crittenden Community Hospital Family Practice Clinic provider online through a computer or iPad. This is like using FaceTime on an iPhone.
Q: How do School-Based Health Services work?
A: During school hours, your child is initially evaluated by the school nursing staff. If the nursing staff thinks that your child has a minor illness and would benefit from treatment by a Crittenden Community Hospital Family Practice Clinic provider, they will request your permission for that to happen via a virtual/telehealth visit.
Q: Do School-Based Health Services cost money?
A: Yes, but no child is turned away due to inability to pay. We care for any child in need. If you have private insurance or Medicaid, we bill for our services. No copays or fees are collected at the school.
Q: Will my child see a provider every time they go to the school nursing staff?
A: No.The school nursing staff will continue to provide the same level of excellent care to your child. If the nursing staff thinks that your child has a minor illness or injury and would benefit from treatment by a Crittenden Community Hospital Family Practice Clinic provider, they will request your permission for that to happen. If your child qualifies for dismissal and you would like a same-day appointment at Crittenden Community Hospital Family Practice Clinic, you will be provided with a referral form and guidance on how to schedule that visit.
Q: How will I know what took place during my child’s appointment?
A: The Crittenden Community Hospital Family Practice Clinic staff will attempt to reach you at the phone number provided on the consent form to discuss your child’s visit, any prescription information and recommended follow-up.
Q: Will my child’s information and appointment be private?
A: Yes, appointments are held in a private room at the school. Only your child, the Crittenden Community Hospital Family Practice Clinic provider and school nursing staff will be present during the visit.
Q: Does Crittenden Community Hospital Family Practice Clinic need permission to provide School-Based Health Services?
A: Yes, School-Based Health Services by a Crittenden Community Hospital Family Practice Clinic provider is only provided with your consent. Every child needs a parent/guardian signed consent form on file to be treated.